Join Our Team

Open Position

Bilingual Call Center Agent/Administration Assistant, Beverly, MA, Part Time (3 Days/Week)

Established in 1971, we are a non-profit reproductive and sexual health care organization focused on serving low-income communities. At three locations in the North Shore and Merrimack Valley, we provide birth control, abortion, STD testing and treatment, HIV testing and referral, and other preventive health services. Please visit our website at www.healthq.org to learn more about us.

We are seeking an energetic self-starter to help in our administrative office in Beverly. The position will be responsible for handling patient calls and providing general administrative support.

We offer a competitive salary. AA/EOE. Benefits (Health and dental insurance, PTO, FSA, retirement plan, etc.).

Responsibilities:
• Responding to patient calls for appointments and general information
• Checking patient insurance eligibility
• Calling vendors
• Ordering supplies
• Data entry
• General administrative and clerical support

Minimum Qualifications:
• 1-2 year experience
• Bachelor of Arts degree
• Excellent computer skills, including Excel
• Excellent customer service
• Strong organizational skills
• Ability to speak Spanish

HQ considers all applicants without regard to race, national origin, gender identity, age, disability, genetics, physical or mental handicap, veteran or national guard status, religion, ancestry, genetic information, sexual orientation, or any other category protected by federal, state or local law. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Job Type: Part-time