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  •   Advanced Practice Registered Nurse (APRN), Per Diem, Beverly, Haverhill, Lawrence MA

    Open Position

    Advanced Practice Registered Nurse (APRN)
    Job Type: Per Diem (5 Days / Week)

    Available in Beverly, Haverhill, Lawrence MA

    POSITION SUMMARY

    Under the direction of the Regional Manager the APRN provides clinical care through evaluation, diagnosis, and treatment in collaboration with the Medical Director and within established agency guidelines.

    ESSENTIAL DUTIES/RESPONSIBILITIES

    Client Care:

    • Under the supervision of the Medical Director, and guided by evidence-based protocols, and federal grant and state contract regulations, provide sexual and reproductive health care to well-women, men and teens;
    • Secure and review the complete health history and record findings accurately;
    • Perform physical examinations with special emphasis on the reproductive system;
    • Consult with Medical Director when client presentation falls outside established guidelines;
    • Provide cancer screening testing, diagnosis of sexually transmitted infections and perform other types of more specialized procedures as indicated;
    • Provide health counseling and emotional support throughout care. Teach and support positive self-care techniques, including problem resolution and selection of treatment alternatives;
    • Perform and order diagnostic studies as indicated and provide appropriate treatment and follow-up as necessary;
    • Perform lab procedures, including phlebotomy, injections and vaginal/KOH preps, and provide follow-up for abnormal lab results;
    • Proactively manage medical and psychosocial referrals and collaborate with other community agencies in providing comprehensive care;
    • Provide birth control education and methods, including IUD and implants;
    • Participate in agency efforts to achieve established goals for productivity, growth and expansion.

    Management Responsibilities:

    • Collaborate with medical office staff to ensure effective functioning of all systems;
    • Work in conjunction with management and staff to plan and implement agency goals and objectives;
    • Work in conjunction with management and staff to plan and implement agency goals and objectives;
    • Serve as an active participant in Clinical Committee (including development and revision of medical guidelines and teaching sheets), and act as liaison to bring back information to medical office staff;
    • Develop and maintain relationships with referral sources, agency programs, etc. to ensure medical office growth, reputation and viability.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the individual must relate well to both professional and non-professional staff. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel is necessary in performance of duties.

    EDUCATION AND EXPERIENCE:

    • Graduate of accredited college or nursing institution with nurse practitioner or nurse midwife degree;
    • Minimum 2 years’ experience in family or women’s health, including experience with the full range of women’s reproductive and sexual health services;
    • Masters in Nursing preferred;
    • An interest in and/or experience with community health and men’s health preferred;
    • Ultrasound certification and experience with medication abortion preferred;
    • Strong organizational and interpersonal skills and ability to work independently required;
    • Ability to work in a computerized office environment required, including skill in E-mail, word-processing software applications, and EMR;
    • Spanish language skills preferred;
    • Ability to work harmoniously within an ethnically, culturally and racially diverse work staff is required.

    CERTIFICATES, LICENSES, REGISTRATIONS:

    • Appropriate Massachusetts licensure as well as Board certification;
    • Satisfactory completion of training in the provision of all methods of contraception and laboratory procedures, including phlebotomy;
    • Current registration with the Federal Drug Enforcement Agency (DEA) & Massachusetts Controlled Substances Act (MCSR);
    • CPR certification.

    Benefits

    Health Quarters offers a comprehensive benefit package which includes; health, dental and vision insurance, retirement savings, a generous vacation package, flexible spending accounts, and many additional benefits.

    Health Quarters

    Established in 1971, Health Quarters is a non-profit reproductive and sexual health care organization focused on serving low-income communities. Our dedicated, experienced, professional team specializes in providing the best patient-centered, reproductive and sexual health care, delivered with compassion and sincere care. With convenient locations on Massachusetts’ North Shore and Merrimack Valley, we provide birth control, medical and aspiration abortion, STD testing and treatment, HIV testing and referral, and other preventive health services.

    Winner of the 2018 LGBTQ Healthcare Equality Award for the fourth year in a row, we strive to:

    • Provide quality, compassionate healthcare regardless of race, sexual orientation, gender identity, or economic status;
    • Remain committed to reproductive justice;
    • Provide comprehensive and accurate information and education to all patients;
    • Create a diverse, supportive work environment that fosters and empowers excellence.

    See Below For Career Form / Complete Workplace Anti-Discrimination & Equal Employment Opportunity Policies.


  •   Insurance Verification Coordinator, Part-time, Beverly, MA "Remote option available"

    Open Position

    Insurance Verification Coordinator
    Job Type: Part-time (15-20 Hours / Week)

    Position Summary

    Do you want to work from home? Do you need an employer that has flexible hours? If so, this may be the position for you.

    The Insurance Verification Coordinator will be responsible for contacting third-party health insurance carriers to verify patient insurance eligibility and benefits. This part-time (15-20 hours/wk) remote position is perfect for someone who needs a flexible schedule. We’ll work with the right candidate to figure out the best schedule for you and Health Quarters..

    Essential Duties / Responsibilities

    • Collects and maintains up to date demographics and insurance information for all clients;
    • Online verification of insurance for all Health Quarters clients;
    • Verify insurance eligibility and benefits via phone, online portals, fax and documents as required;
    • Completes documentation of verification of benefits, financial responsibility, and EMR notes;
    • Assist with other billing/collections duties, as needed;
    • Collect all the information necessary to work with insurance claims and patient billing;
    • Ensure patient demographic and insurance information is input correctly into the Athena billing system;
    • Understand Copays, Coinsurance, & Deductibles;
    • Follow Standard Billing procedure.

    Qualifications

    • 1+ years’ experience with insurance plans, benefits verification and prior authorizations;
    • Self-initiative, as the ability to effectively communicate with staff in multiple locations;
    • Ability to effectively communicate with health insurance representatives;
    • High School Diploma or Equivalent.
    • Must have a telephone and internet access

    Health Quarters

    Established in 1971, Health Quarters is a non-profit reproductive and sexual health care organization focused on serving low-income communities. Our dedicated, experienced, professional team specializes in providing the best patient-centered, reproductive and sexual health care, delivered with compassion and sincere care. With convenient locations on Massachusetts’ North Shore and Merrimack Valley, we provide birth control, medical and aspiration abortion, STD testing and treatment, HIV testing and referral, and other preventive health services.

    Winner of the 2018 LGBTQ Healthcare Equality Award for the fourth year in a row, we strive to:

    • Provide quality, compassionate healthcare regardless of race, sexual orientation, gender identity, or economic status;
    • Remain committed to reproductive justice;
    • Provide comprehensive and accurate information and education to all patients;
    • Create a diverse, supportive work environment that fosters and empowers excellence.

    See Below For Career Form / Complete Workplace Anti-Discrimination & Equal Employment Opportunity Policies.


PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to walk and talk or hear. The employee is frequently required to stand; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision, color vision and depth perception and the ability to read 10 point or larger type. The employee must be able to hear and speak in a manner understood by most people, and must communicate effectively in English both orally and in writing sufficient to prepare and send reports, and to interact with staff and peers.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently exposed to infection. The employee encounters inadequate lighting, fumes or airborne particles on a rare to occasional basis. The noise level in the environment is moderate.

CORE COMPETENCIES

Health Quarters is committed to hiring and retaining the highest quality providers and staff. We do this by setting and managing expectations through our core competencies.

JOB KNOWLEDGE

Demonstrates comprehension in required job skills and knowledge. Uses knowledge to solve problems within area of responsibility. Exhibits ability to learn and apply new skills. Displays understanding of how job relates to others. Understands how our business works; knowledgeable in current practices, trends, and information affecting the organization. Demonstrates clear understanding of industry. Has the ability to apply industry knowledge within scope of the role. Consistently displays the required knowledge and skills to perform the job. Keeps job knowledge current.

QUALITY OF WORK/ACCOUNTABILITY

Demonstrates high standards and pushes self for quality results. Is clear on the roles and expectations of their position. Holds themselves and others accountable for performance and behavior. Proactively identifies and prioritizes what needs to be done and takes appropriate action to achieve goals. Makes timely and effective decisions. Manages workflow and completes tasks to achieve established goals. Delivers accurate amounts of work in a set timeframe ensuring efficiency without compromising quality.

CUSTOMER FOCUS

Is dedicated to exceeding client expectations and service excellence; acts with clients in mind; establishes professional relationships with clients and gains their trust & respect; listens to their needs; maintains confidences; demonstrates empathy; greets clients with a welcoming attitude and smile. Displays courtesy and sensitivity; manages difficult or emotional client situations respectfully and professionally. Responds promptly to client needs, and maintains appropriate boundaries.

PROFESSIONALISM

Demonstrates high standards of professional behavior. Exhibits positive attitude in all interactions. Works cooperatively and productively with others to achieve results. Shares knowledge, accepts and provides constructive feedback. Demonstrates reliability and responsiveness to job duties. Meets attendance and punctuality guidelines; responds to requests for service; follows instructions, responds to management direction. Keeps commitments and attends required meetings and appointments; demonstrates responsibility for own actions.

COMMUNICATION

Communicates effectively with team members, administration, managers, etc. Selects and uses appropriate communication methods; keeps others adequately informed. Has the ability to convey ideas and information, both verbally and written; listens and gets clarification. Values different viewpoints, and encourages discussion; shares views in a polite, respectful, truthful way. Engages in constructive debate; proactively asks questions to understand root concerns.

TEAMWORK/INTERPERSONAL SKILLS

Effectively builds cooperative relationships with co-workers. Treats others with respect; works effectively as part of a team. Lives the organization’s values: quality and safety, exceptional patient experience, dignity and respect to all. Works cooperatively and productively with others to achieve results. Willingly to do his/her share of work. Is able to recognize and understand emotions, able to use this awareness to manage oneself and one's relationship with others. Commits to and supports group decisions. Develops and uses collaborative relationships to facilitate the accomplishment of work goals.

INITIATIVE/PROFESSIONAL DEVELOPMENT

Demonstrates self-motivation and drive for action and results. Seeks increased responsibilities and/or volunteers readily. Proactively and independently seeks learning and professional development opportunities for self. Proactively asks questions to understand and clarify. Proactively seeks ways to solve problems. Develop measurable and achievable professional goals and specific objectives on an annual basis. Pursues opportunities to go beyond the scope of the role. Shows openness to new approaches and ideas via a positive attitude.

CULTURAL COMPETENCE

Respects cultural diversity in patients, colleagues and customers. Has the ability to provide care to patients with diverse values, beliefs and behaviors; tailors service to meet patients’ social, cultural, and linguistic needs. Responds appropriately when confronted with cultural biases or conflicts. Seeks support and understanding when faced with challenging situations. Recognizes own cultural perspective.

ADAPTABILITY/CHANGE

Remains open to an atmosphere of continuous improvement; demonstrates willingness to change and participate in an exchange of new ideas. Works effectively with a variety of situations and individuals; quickly recognizes situations where change is needed; modifies approach as the requirements of the situation or person change; accepts change willingly and easily. Is willing to take direction when necessary. Has a “can do” mentality. Focuses on what it could be versus what it has always been. Supports organizational initiatives in a positive manner. Contributes to a creative/innovative approach to working.

BUSINESS ACUMEN

Understands financial and operational functions of the business. Understands how decisions and actions impact the business. Understands data as related to the role. Acts in a financially prudent manner for the benefit of our patients, employees and organization.

PATIENT CENTERED CARE

Provides excellent patient-centered care by caring for patients (and their families) in ways that are meaningful and valuable to the individual patient. Provides care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensures that patient values guide all clinical decisions. Listens, informs and involves patients in their own care. Provides physical and emotional comfort and support and continuity of care.

SAFETY AND RISK MANAGEMENT

Proactively works to promote safety for self and others. Observes infection control procedures and techniques, including maintaining universal precautions, using personal protective equipment as required, and disposal of sharps and hazardous waste. Participates in quality of care evaluations to include record audits, peer review, and initiation/revision of guidelines, policies and procedures. Reports incidents and accidents to supervisor(s) through appropriate channels as soon as they occur. Complies with all regulatory guidelines such as OSHA, CLIA requirements and agency medical guidelines.

Workplace Anti-Discrimination & Equal Employment Opportunity Policy

It is the policy of Health Quarters to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, and medical condition including medical characteristics, marital status or any other classification protected by applicable local, state or federal laws. This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination

HQ considers all applicants without regard to race, national origin, gender identity, age, disability, genetics, physical or mental handicap, veteran or national guard status, religion, ancestry, genetic information, sexual orientation, or any other category protected by federal, state or local law. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Click Below For Our HQ Employee Referral Bonus Program

HQ-Employee-Referral-Bonus-Program

Affiliations

national family planning
lgbtq healthcare equality
national abortion federation
abortion care network