Health Quarters is now offering gender-affirming hormone therapy services using the informed consent model. Regardless of gender identity or gender expression, HQ provides compassionate, non-judgmental medical care.
We believe that when a patient is fully informed about the risks, benefits, and what to expect with gender-affirming hormone therapy, a referral from a mental health professional is not required. With that said, many individuals can and do benefit from counseling services and we are happy to provide our patients with referrals to trans-affirming mental health services.
If you have any questions or would like to learn more about this service, you can Call or text to speak with Jill, our LGBTQ Patient Navigator (she/hers).
At your initial visit, we’ll review your medical history with you, take your vital signs, go over the risks, benefits, and what to expect with gender-affirming hormone therapy, review the informed consent, and do some lab work. We also perform a brief physical exam; we do not perform a genital exam unless you request one.
To note: it’s recommended that trans women who have had gender affirming surgery (“bottom surgery”) have a pelvic exam yearly.
If you’ve had a physical exam with your primary care doctor in the last year, bringing those records with you is very helpful but not required. Lab work results such as lipid profiles, liver profiles, and hormone levels as well as any prescriptions you currently take are particularly helpful.
Gender-affirming hormone therapy (GAHT) is the use of hormone medication to change your secondary sexual characteristics from feminine to masculine, or masculine to feminine. For example, masculinizing therapy would lead to effects such as a deeper voice and more body hair, and feminizing therapy would lead to effects such as breast development and body fat redistribution in a female pattern – around the hips, buttocks, thighs, etc.
We accept patients who are choosing to transfer care to Health Quarters from their current gender-affirming hormone therapy provider. We ask that you bring information about your current hormone prescription to your first appointment, and if any additional medical records are needed we’ll discuss that with you before your appointment as well.
Yes, we will be able to write referral letters for patients seeking gender-affirming surgery. We also have a network of trans-affirming primary care providers and mental health professionals that we can refer our patients to.
Yes, we are able to provide our patients with name and gender marker change petition forms, as well as step by step instructions and any additional information. We have staff at all three sites who are able to notarize these forms for you at no cost.
We provide gender-affirming hormone therapy services for patients 16 and over. 16 and 17 year old patients must have already started puberty and need signed parental consent.
Most insurances, including MassHealth, cover office visits, lab work and prescriptions for gender-affirming hormone therapy with just a copay. If you don’t have insurance, we offer sliding scale fees based on your income level and can talk with you more about those options over a phone call, text message, or at your initial appointment. Our goal is to accommodate all patients regardless of their ability to pay.
Our Lawrence, Beverly and Haverhill offices are all accessible by the Commuter Rail and local bus routes, as well as the RIDE service provided by the MBTA.
After your initial appointment with us, we also offer follow up visits over telehealth where you can touch base with your provider through video chat and go to your local Quest location for follow-up lab work on your own schedule.
We do not ask patients for a letter from a therapist in order to begin hormone therapy with us because we believe that when a patient is fully informed about the risks, benefits, and what to expect with gender-affirming hormone therapy, a referral from a mental health professional isn't required.